conflict management training

Have you ever felt unsafe at work? Perhaps you have been threatened by an angry customer or intimidated by a hostile colleague. Or maybe it is the lonely walk to your car in the dark after a long shift that causes you stress. The Resolution Education team are committed to diminishing the effect of potentially violent altercations and incidents by providing fun, effective De-escalation training, OVA training, Conflict resolution training and Code Black Training designed for real life situations. Because we firmly believe that everyone has the right to feel safe at work.

We provide OVA training, Code Black Training, De-escalation training, and Conflict resolution training courses for individuals, small businesses, government and allied health workers, teachers, and corporate/conferences. Our conflict resolution and self-defence courses give you the tools and techniques to de-escalate, defuse, and defend yourself in threatening situations. Because your personal safety is our priority.

We will teach you:

- the right mindset for defending yourself,
- evaluating your environment - situational awareness,
- different techniques to counter attacks from an individual, for example attacks from behind, attacks from the front, being dragged,
- various ways to handle multiple attack situations,
- what to do if weapons are involved, and what you may be able to use as a weapon.